End-User Device Rollout & Refresh
Deploy and renew laptops, desktops, and mobiles at scale with zero disruption.
What we do
- Imaging, configuration, and asset tagging (Windows, macOS, iOS, Android)
- Zero-touch provisioning (Autopilot/ABM), policy and app deployment (Intune/MDM)
- Data migration and user cutover, including profile and settings
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On-site / remote handover, training, and adoption support
Outcomes: faster onboarding, consistent builds, reduced support tickets.
Audio Visual
Meeting rooms and collaboration spaces that simply work.
What we do
- Design and installation of AV systems (displays, cameras, mics, speakers)
- Video conferencing integration (Teams/Zoom/Meet) and room scheduling
- Digital signage and auditorium/event solutions
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Remote monitoring and proactive maintenance
Outcomes: clearer communication, higher meeting productivity.
Networking & Structured Cabling
Robust wired/wireless networks with clean, standards-based cabling.
What we do
- LAN/WAN/Wi-Fi design and installation (switching, routing, SD-WAN)
- Structured cabling (Cat6/Cat6A, fiber, racks, patch panels) with certification
- Network security segmentation, NAC, and performance optimization
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Documentation, labeling, and as-built diagrams
Outcomes: reliable connectivity, easier expansion, lower latency.
Hardware Maintenance
Keep critical hardware healthy and available.
What we do
- Preventive maintenance and firmware/patch cycles
- Break-fix with defined SLAs and spare-parts logistics
- Health checks, diagnostics, and performance tuning
- OEM liaison and warranty coordination
Datacentre – Server & Storage
High-availability compute and storage for business-critical workloads.
What we do
- Server virtualization and clustering (VMware/Hyper-V/KVM)
- SAN/NAS design, backup, replication, and disaster recovery
- Capacity planning, performance optimization, and monitoring
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Migration to hybrid/cloud and modernization roadmaps
Outcomes: resilient platforms, faster applications, safeguarded data.
Service Desk
Friendly, measurable end-user support—first contact to resolution.
What we do
- Tier 1/2/3 support, remote assistance, and on-site dispatch
- ITIL-aligned incident, request, and change management
- Knowledge base and self-service portal, automation of common requests
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SLA reporting, CSAT tracking, and continuous improvement
Outcomes: faster resolution, happier users, reduced backlog.
Telecoms
Reliable voice and connectivity tailored to your operations.
What we do
- SIP/VoIP systems, call routing, IVR, and contact-center features
- Unified communications (voice, video, messaging, presence)
- Carrier services, number management, and QoS optimization
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Monitoring, billing analysis, and cost control
Outcomes: clearer calls, lower telephony costs, unified collaboration.
IT Security
Defense-in-depth to protect identities, devices, data, and networks.
What we do
- Endpoint protection (AV/EDR/XDR) and hardening baselines
- Identity & access (MFA, SSO, PAM), email and web security
- Network firewalls, VPN/ZTNA, segmentation, and SIEM/SOC integration
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Policy, awareness training, and compliance support (ISO 27001, GDPR)
Outcomes: reduced risk, proven compliance, rapid threat response.